Officials say the suspect makes this request while residents are moving into their new home.
Officials say some ways to make sure the person is not a fraud, is all city of Hagerstown employees carry a photo ID badge. If customers do not see one displayed, they may request to view it.
All requests for electronic service re-connection are handled through the Customer Service Office at City Hall. At no point do they ever accept cash at any time for any function.
If a customer has any questions regarding electric service or an employee please call (301)-790-4160.
The Hagerstown Police Department is currently investigating into the reported cases. Police are asking if you have any information on the suspect or believe you may be a victim, to please call at (301)-790-3700.